Our Managed service is a practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff.
Advacap Managed services provide affordable proactive IT management and support to your growing and well established business. Utilizing our unique framework for providing managed IT services,
Advacap provides a range of proactive services to keep your computer systems up and running and your people and business productive. At Advacap, our ability to provide exceptional technology services rests with our team's expertise. Our team is comprised of experts in various technology disciplines and includes a full-time help desk to provide support to your end users whenever they need help. Our expertise translates into proactive technology monitoring, management services tailored to your organization's needs.
Our goal is to serve as your technology partner with a focus on leveraging technology to make your business stronger. We use a consultative approach to evaluate your business and technology needs and then advise on the best solutions for your current and future needs. Advacap can save your organization time and money through better use of appropriate technologies and through better process.
It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.
Under this subscription model, the customer is the entity that owns or has direct oversight of the organization or system being managed, whereas the managed services provider (MSP) is the service provider delivering the managed services. The client and the MSP are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship.